We ship the goods via Hong Kong Post Office by air.

Product exchange within 7 days after purchase.

  1. Products can be exchanged if there is a quality problem.
  2. Refund policy is not available.
  3. Products can be exchanged provided that the products are in new, clean condition with Dog Dog Collection tags, however, only once. 
  4. The difference will not be returned if the price of the exchange item is lower than the original one.
  5. Special offer items cannot be exchanged.
  6. www.dogdogcollection.com reserves the right for final decision.